Privacy Policy
Effective Date: March 14, 2026
SimplexArc LLC ("SimplexArc," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at simplexarc.com or simplexarc.ai (the "Site") or engage our services.
1. Information We Collect
Information You Provide Directly:
- Contact information — name, email address, company name, and phone number when you reach out to us via email or contact forms;
- Business information — project details, requirements, and other information you share during consulting engagements;
- Communications — records of correspondence between you and SimplexArc.
Information Collected Automatically:
- Log data — IP address, browser type and version, operating system, referring URL, pages visited, and date/time of visits;
- Device information — device type, screen resolution, and language preferences;
- Cookies and similar technologies — we may use cookies to improve site functionality and user experience. See Section 6 below.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Respond to inquiries and provide services | Contractual necessity / legitimate interest |
| Improve and maintain our website | Legitimate interest |
| Send relevant updates about our services (only if you opt in) | Consent |
| Comply with legal obligations | Legal requirement |
| Protect against fraud and security threats | Legitimate interest |
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Service providers — trusted third-party vendors who assist in operating our website or conducting our business (e.g., hosting, analytics), bound by confidentiality obligations;
- Legal requirements — when required by law, regulation, legal process, or governmental request;
- Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction;
- Protection of rights — to protect the rights, property, or safety of SimplexArc, our clients, or others.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact and business information related to consulting engagements may be retained for the duration of the business relationship plus an additional period as required by applicable law.
6. Cookies
Our Site may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.
We may use the following types of cookies:
- Essential cookies — required for basic Site functionality;
- Analytics cookies — help us understand how visitors use the Site to improve our content and user experience.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal data;
- Object to or restrict certain processing activities;
- Data portability (receive your data in a structured, commonly used format);
- Withdraw consent at any time (where processing is based on consent);
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at hello@simplexarc.ai. We will respond within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
9. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Cobb County, Georgia.
10. Children's Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
13. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
SimplexArc LLC
Greater Atlanta Area, Georgia, USA
Email: hello@simplexarc.ai